We know you have many choices when it comes to selecting your care provider. Most of these agencies will be able to provide an adequate level of care. The difference lies in how that care is delivered. At Horizon, when we say our goal is to provide “Life-Changing Service,” we mean it. What’s at the heart of this kind of service? You are! Your needs, your desires, your particular preferences, your beliefs, your wishes as to how those beliefs are considered and respected. This means service tailored to fit you, not fitting you into our services.
How can this be “life changing?” By ensuring that every question is answered, every headache possible is eliminated, and every need is anticipated and handled before it becomes another burden for you, or your family. It’s about seamlessly transitioning you to the proper level of care should your needs change. It’s compassionate inclusion and education of your loved ones as vital members of your team. It’s offering you the chance to receive a keepsake book detailing the defining moments of your life through what we call The Evergreen Project. It’s service above and beyond what is expected, delivered in a way that frees you to concentrate on the things that matter most: relationships, recovery, and quality of life. Life-Changing Service–it’s what we do!
Our Core Values are CAPLICO which stands for: